Purchases and Payments:
Before finalizing a purchase, make sure you have entered the correct Minecraft username as we are unable to transfer packages to different users. Once payment has been completed most customers receive their items in-game within 10 minutes. If you are unable to get on the VenomMC server you'll receive your items the next time you log in (even if this is 1 week later). If you do not receive your orders contact our support email (see below).
Currently, all purchases are processed through PayPal. Keep in mind that payments made via echeque can take up to 14 days to process. For security reasons packages will not be provided until your echeque has cleared.
If you have any problems or queries with purchases, please don't hesitate to contact [email protected]! You will receive a response within 3 working days. No Response to Customer Support or Issues will be answered on discord
Please note: All Chargebacks will result in an ip ban from our server. Further Legal investigation regarding the chargeback may take place.
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VenomMC is owned by ItsCryptic and MastercrafterK. We are not affiliated with Mojang AB in any way. Minecraft is a copyright of Mojang AB.